Shipping policy

Shipping Policy

At TinyShield, we are committed to providing a simple and reliable shipping experience for every customer.

Shipping Options

We currently offer the following shipping options:

Free Shipping

  • Cost: Free

  • Estimated delivery time: 7–14 business days

Express Shipping

  • Cost: €5.00

  • Estimated delivery time: 3–7 business days

Delivery times are estimated and may vary depending on the destination, carrier, customs processing, weather conditions, holidays, and other circumstances outside our control.

Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.

Order Tracking

Tracking information may take some time to become active after your order has been shipped. If tracking information does not update immediately, please allow a few business days for the carrier's system to update.

Delays

While we do our best to ensure timely delivery, TinyShield cannot guarantee an exact delivery date.

If your order is delayed beyond the estimated delivery period, please contact us so we can help you check the status of your shipment.

For customers in the European Union, statutory consumer rights regarding delivery and delayed orders remain unaffected. Where applicable, goods should be delivered within the agreed delivery period or within the legally applicable period.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country and local regulations.

Any such charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

Incorrect or Incomplete Shipping Information

Please make sure that your shipping address and contact information are correct before completing your purchase.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply to resend the package.

Lost or Damaged Packages

If your package appears to be lost, damaged, or has not arrived within the expected delivery period, please contact us. We will assist you in checking the shipment with the carrier and finding an appropriate solution.

TinyShield is responsible for the shipment in accordance with applicable consumer protection laws.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on our website.

Thank you for choosing TinyShield.